Notification concerning the Processing of Personal Data
We would like to assure you that for AFRICA MOROCCO LINK, the protection of our customers' personal data is of paramount importance. That is why we are taking appropriate steps to protect the personal data we process and to ensure that the processing of personal data is always carried out in accordance with the obligations laid down by the legal framework, both by the company itself and by third parties processing personal data on account of the company.
AFRICA MOROCCO LINK, headquartered in Angle Avenue Oujda and Avenue Tantan, Propriete dite Perla Oficinas, 11eme etage, TANGER - MOROCCO e-mail: , informs you that, for the purposes of its business activities, it processes personal data of its customers, as well as of the persons with whom it has any business relationship in accordance with the applicable national law and European Regulation 2016/679 on the protection of individuals with regard to the processing of personal data and the free movement of such data (General Regulation Data Protection Law, hereinafter "Regulation") as in force.
We only process the personal data you provide us [such as your name, contact details, e-mail address, telephone number, information on your travel itinerary, such as your reservation code, details of the transaction through which you made the booking, e.g. the details of the card you used to make the payment, as well as health information relating to the issue of tickets, or the reporting of passenger accidents, as well as the transfer of patients by ship] when we have a legitimate reason for doing so.
Legitimate reasons for processing your personal data are: (a) the provision of the services you assign to us and you wish to receive from us and, consequently, the discharge of our contractual obligations in this context;
(b) the safeguarding and protection of both yours and our legitimate interests. For this purpose, we use closed circuit television (CCTV) and security cameras in order to be able to monitor and protect the security of individuals, materials, facilities, including ships;
((c) compliance with obligations under law, such as refunding fares, managing your claims for compensation, discounting fares for special categories of passengers, etc.;
((d) your consent under the specific conditions set out in the legal framework so that you may receive information regarding services, offers that are sometimes tailored to your personal preferences both by AFRICA MOROCCO LINK and/or third party affiliates that process your personal data in accordance with the framework in force at any given time;
(e) the explicit disclosure by the data subject and the processing necessary to protect the vital interests of the data subject or another natural person if the data subject is legally or physically incapable of consenting; these are the legitimate reasons why we process any information on health data provided. This is relevant when issuing tickets, reporting passenger accidents, servicing people with reduced mobility and transferring patients.
To manage your travel reservations and provide our services When you travel with us, we use the information required for the provision of our services, such as ticketing, completing check-ins, replacing tickets or refunding fares, managing your bookings and serving you as a customer individually or in groups.
Furthermore, AFRICA MOROCCO LINK may also effect transfers to third-party affiliates for the purpose of sending promotional material and information about products and services, provided that consent has been given by any natural person as mentioned above and that the foregoing concerning the written assignment of processing applies.
Your personal data may be transferred and stored in locations within the EU or EEA which are also subject to the General Data Protection Regulation provisions and therefore, guarantee an adequate level of protection.
The length of the data storage period is decided on the basis of the following specific criteria, as appropriate: When processing is required as an obligation under provisions of the legal framework in force, your personal data will be stored for as long as required by the relevant provisions.
When processing is done on a contractual basis, your personal data will be stored for as long as is necessary for the performance of the contract and for the foundation, exercise, and/or support of legal claims under the contract.
For purposes of promoting products and services (marketing activities), your personal data is retained until your consent is withdrawn. You can withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent during the period prior its withdrawal.
What are your rights with respect to your personal data? Any natural person whose data are being processed by AFRICA MOROCCO LINK enjoys the following rights:
You have the right to be made aware and verify the legitimacy of the processing. Thus, you have the right to access the data and receive additional information concerning its processing.
You have the right to study, rectify, update or modify your personal data by sending an e-mail to DPO@attica-group.com or a letter to the postal address of AFRICA MOROCCO LINK
You have the right to request the erasure of your personal data when we process it on the basis of your consent or in order to protect our legitimate interests. In all other cases (for example, where there is a contract, an obligation to process personal data required by law, public interest), this right is subject to specific restrictions or does not exist, as the case may be.
You have the right to request a restriction on the processing of your personal data in the following cases: (a) when you contest the accuracy of the personal data and until verification takes place; (b) when you oppose the erasure of personal data and request the restriction of their use instead of erasure; (c) when the personal data are not needed for processing purposes but are necessary for the foundation, exercise and support of legal claims; and (d) when you object to the processing and it is verified that there are legitimate reasons that concern us and supersede the reasons for which you oppose the processing.
You have the right to object at any time to the processing of your personal data where, as described above, it is necessary for the purposes of the legitimate interests we pursue as controllers, as well as for processing for direct marketing and consumer profiling purposes.
You have the right to receive your personal data free of charge in a format that allows you to access, use, and edit them through commonly used editing methods. You also have the right to ask us, if technically feasible, to transfer the data directly to a different controller. Your right to do so applies to the data that you have provided to us and that is being processed by automated means based on your consent or performance of a relevant contract.
When processing is based on your consent, you have the right to withdraw it freely, without affecting the lawfulness of processing based on you consent before its withdrawal. In order to exercise any of the above rights, please contact us via e-mail at DPO@attica-group.com or via letter sent to the above postal address of AFRICA MOROCCO LINK
You have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr): Call Centre: +30 210 6475600, Fax: +30 210 6475628, E-mail: contact@dpa.gr
AFRICA MOROCCO LINK applies appropriate technical and organisational measures to secure the processing of personal data and to prevent the accidental loss or destruction and unauthorized and/or unlawful access to, use, modification or disclosure of personal data. In any event, the manner in which the Internet functions and the fact that it is freely accessible by anyone cannot guarantee that unauthorised third parties will never be able to violate the technical and organisational measures applied, gaining access and potentially using personal data for unauthorised and/or illicit purposes.
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s personal preferences, interests or movements. Please be advised that profiling takes place for marketing purposes when you consent to receive updates about our services and offers that have been tailored to your personal preferences and interests. Finally, profiling may take place through social networking media that AFRICA MOROCCO LINK uses for marketing its products.